A buyer asks at midnight.
Someone always answers.
A question comes in and someone always answers. The AI replies on the spot, or a buyer can reach you and you answer live from your inbox, even from your phone. No question goes cold, no sale walks away.
Already using the free version? See what Pro adds →
They ask a question. Then hours of silence.
Buyers have real questions before they buy, and they need answers from you. With only a contact form, those questions sit in your inbox while the buyer waits. Your reply lands hours or days later, and by then they have bought elsewhere. You never even knew they were there.
The reply came two days later. She had already bought elsewhere.
Answered in seconds, the way you would. She ordered the same night.
On my own store I kept a plain contact form for buyer questions. It looked fine, but over time I saw it was quietly costing me sales, because my answers came too late. So I built the chat I wished I had, and that became Sellsmith. It runs right here on devtonicstudios.com, answering my own buyers every day, before I ever offered it to you.
Three ways every buyer gets answered.
A question comes in, and it never sits in silence. Here is what happens, day or night.
The AI answers
It chats from your real products and your own answers, then passes the ready buyer to WhatsApp to finish the order.
They ask for you
The AI answers, and a “Chat with a support member” button is always at the bottom too. Buyers tap it to reach you, and can be emailed when you reply to carry on from any device.
You reply live
The moment a buyer messages, Telegram and email ping you, and you answer in real time from your WordPress inbox.
The AI answers, then passes to WhatsApp.
Add your free Google key and the chat answers buyers from your real products and your own answers. When someone is ready, it hands them to your WhatsApp with the order, so you finish the sale where you already chat.
Or they ask for you, and never wait alone.
The AI handles the everyday questions, but some buyers just want a human. So a “Chat with a support member” button sits at the bottom of the chat the whole time. They tap it to reach you, then wait for your reply or ask to be emailed the moment you answer, so they pick the same chat back up on any device.
They tap the button, and a support member picks up right in the same chat.
They leave, then come right back.
By the time you reply, the buyer has usually closed the tab. They are not watching the chat anymore, so they would never know your answer is waiting. So Sellsmith Pro emails them your reply with a link. They open it, read your message, and land back in the same chat, on their phone or laptop. No reply is ever missed.
You have a new reply from Your Store:
“Hi Sarah! Yes, we can do a custom size. Here is how it works...”
And you reply live, from your inbox.
The moment a buyer messages, Telegram and email ping you, even away from your laptop. You answer in real time, right from your WordPress inbox, like a WhatsApp chat, and close the sale while they are still there.
The instant a buyer chats, you know.
Live chat only wins sales if it reaches you. So the moment a buyer messages, Telegram buzzes your phone, an email hits your inbox, and your desktop beeps. Even away from your laptop, you reply right from your pocket, like a WhatsApp chat, and the sale never goes cold.
“I need 12 for my café, any discount on all 12?”
Telegram and the desktop beep fire for every live message, so you can answer the second it lands, wherever you are. The email goes out for serious buyers (Hot, or Warm if you choose).
Same chat, any kind of store, anywhere.
A bakery, a salon, an electronics shop, a course seller. One chat fits them all, in any country.
Every answer collects in one place.
However a buyer was answered, the chat becomes a lead in one simple inbox, with their question, city, and contact. Add Pro and each lead is scored Hot, Warm, or Cold, so you always know who to reply to first.
A lead is saved every time a buyer asks something, with their question, their city when they mention it, and their contact if they share it. All free. Add Pro and every lead is also scored Hot, Warm, or Cold, so you always know who to call back first.
A lot, for $0.
On your own free Google key, with no monthly bill. Here is what the free plugin does out of the box, without slowing your store down.
Works without a key
No AI key yet? It still runs as a simple chat that collects the buyer's question and contact.
Answers in any language
Replies in the same language the buyer writes in, from Spanish to Arabic to Roman Urdu.
Knows “this one”
On a product page it understands when a buyer means the exact item they are looking at.
Never leaves a buyer stuck
If your free AI limit runs out, the chat keeps going as a WhatsApp doorway instead of erroring.
“Seen” read receipts
Buyers get a Seen tick the moment you open their message, just like WhatsApp.
Fits any theme, stays fast
A light floating chat that loads after your page, so your store stays quick.
Chats stay on your site
Your conversations live in your own database, never on ours.
Runs on your own free key
Powered by your free Google key. No middleman, no monthly bill.
GDPR ready
A consent gate plus built-in tools to export or erase a buyer's chat data any time.
The usual way, and a better one.
Thinking of a paid chat tool instead of your form? Here is how the usual ones compare to Sellsmith.
Compared against the common free tiers of these kinds of tools, not specific brands. Sellsmith's AI runs on your own free Google key, which has its own daily limit, and chat text passes to Google to get the answer, like any AI tool.
Everything you need to close the sale.
One licence turns on the full closing kit, inside the same Sellsmith screens you already use.
Not a mockup. The real plugin.
These are the actual Sellsmith screens inside your WordPress admin, and setup takes about five minutes.
Live before your tea gets cold.
No code, no developer. Just a few simple settings and your chat is answering buyers.
Start free. Go Pro when you are ready.
The free plugin is free forever and runs on your own free Google key, so there is no monthly bill. Pro adds the tools to catch and close your leads, all in one simple plan.
- AI chat that answers buyers
- Answers your own questions, any language
- Every chat saved as a lead
- WhatsApp handoff
- Works on any theme
- Everything in Free
- Live chat with buyers, in real time
- Hot, Warm, Cold lead scoring
- Hot-lead alerts by email and Telegram
- Reply to leads by email from your inbox
- Your own agent avatar on the chat
14-day money-back guarantee
What store owners ask us.
How is this better than my contact form?
A contact form sends the question to your inbox, then the buyer waits and usually leaves. Sellsmith answers right there on your store: the AI replies on the spot, a buyer can ask for you, or you reply live. The buyer is never left waiting.
It is free. So where is the catch?
There is no catch. The chat, the leads, and the inbox are free. It runs on your own free Google key, so there is no bill coming to you from us. Pro is a separate paid add-on if you ever want more.
What is this Google key, in plain words?
Think of it like a free pass from Google that lets the chat think. You get it in a couple of clicks, with no card needed, and paste it in once. Google gives you a free amount every day, enough for most small stores, and the exact number depends on the AI model you pick. Google will not send you a bill. And if a very busy day ever goes over, the chat just shows your WhatsApp button instead of stopping.
I am not technical. Can I really set this up?
Yes. You install the plugin, paste your free key, answer a few simple questions, and add your WhatsApp number. Most owners are done in about 5 minutes, with no code.
Will it make up answers about my products?
No. It answers from your own products and the store details you set up, like delivery, charges, and returns. If it does not know, it points the buyer to you instead of guessing.
What happens when the free daily limit is reached?
Nothing breaks. The chat shows a WhatsApp button so the buyer can still reach you. You never lose a shopper just because the limit was hit.
Do I need WooCommerce?
Not to start. Even without an AI key the chat works and collects the buyer's question and contact. The product answers switch on once WooCommerce is active.
Is my customer data safe?
Yes. Your chats are stored only in your own site, never on ours. To write each answer, only the buyer's question goes to Google, the same as any AI tool, never your customer list. Sellsmith also includes GDPR export and erase tools, so you can remove a buyer's data any time.
What does Sellsmith Pro add?
The free plugin answers buyers and saves leads. Pro is the human side: a “Chat with a support member” button on the chat, live chat so you reply in real time, Telegram and email pings so you never miss a buyer, replying to leads by email, Hot, Warm and Cold scoring, and your own face on the chat. It turns on inside the same Sellsmith screens.
Do I have to be online for live chat?
No. You set your hours, and when you are away buyers see an away status, shown in their own timezone, and can leave a message or hop to WhatsApp, so you still get the lead. When you are online, the moment a buyer messages your phone is pinged on Telegram, so you reply in real time from anywhere.
Up top I told you why I built this: my own slow contact form was quietly costing me sales. Here is what happened next.
Since I put a chat on my store, Sellsmith has answered buyers I would have lost, day and night, and turned quiet visitors into real orders. It saves every chat as a lead and hands the ready ones to your WhatsApp, and it runs on your own free Google key, so it stays free to start.
Put it on your store and see what you have been missing. I think you will wonder how you sold without it.
Put Sellsmith on your store today.
Stop losing buyers who just wanted a quick answer. Put a chat on your store in about 5 minutes and let it reply on the spot, day and night.
Add Sellsmith free →Free forever to start. Pro comes with a 14-day money-back guarantee.