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Frequently Asked Questions

Find quick answers to common questions

What are your support hours?

Our support team is available Monday through Friday, 9am to 11pm EST. We aim to respond to all inquiries within 24 hours.

Do you offer refunds?

Yes, we offer a 14-day conditional refund policy. Refunds are available only for unresolvable technical issues or if the product doesn't match its description. You must contact support first and allow us to attempt to resolve your issue.

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Can I upgrade my plan later?

Absolutely! You can upgrade your plan at any time. Just contact our support team and we'll help you with the process.