A buyer asks at midnight.
Sellsmith answers on the spot.
When buyers have questions, the only option is usually a slow contact form. They wait, get no reply, and buy somewhere else. Sellsmith answers them on the spot, day and night, so no question goes cold and no sale walks away.
Just want the basics? Get the free version on WordPress.org.
They ask a question. Then hours of silence.
Buyers have real questions before they buy, and they need answers from you. With only a contact form, those questions sit in your inbox while the buyer waits. Your reply lands hours or days later, and by then they have bought elsewhere. You never even knew they were there.
The reply came two days later. She had already bought elsewhere.
Answered in seconds, the way you would. She ordered the same night.
On my own store I kept a plain contact form for buyer questions. It looked fine, but over time I saw it was quietly costing me sales, because my answers came too late. So I built the chat I wished I had, and that became Sellsmith.
It answers, it remembers, it hands them to you.
Whatever you sell, a small chat sits on your store and does the three things that turn a visitor into a buyer.
It answers
Buyers ask the things only you would know: bookings, custom orders, refunds, what suits them. It replies in seconds from what you told it.
It remembers
Every chat is saved as a lead, with the question, the buyer's city, and how to reach them. Nothing slips away overnight.
It hands them to you
When a buyer wants to keep talking, it moves the chat to your WhatsApp, so you carry on and close the sale.
Same chat, any kind of store, anywhere.
A bakery, a salon, an electronics shop, a course seller. One chat fits them all, in any country.
With AI, or without it. Your choice.
The chat you just saw runs two ways. Either way the buyer gets answered, and you never lose them to a slow inbox.
It answers, all on its own
Add your free Google key, and Sellsmith replies to buyers from your own store, day and night.
It catches the lead, you reply
No key yet? The chat saves the buyer's question and contact, then you reply from your inbox and it lands right back in their chat.
How does the buyer know you replied?
By the time you reply, the buyer has usually left your store. They are not watching the chat anymore, so they would never know your answer is waiting. That is why Sellsmith emails them your reply with a link. They open it, read your message, and come right back to the same chat. No reply is ever missed.
You have a new reply from Your Store:
“Hi Sara! Yes, we deliver to your city in 3 to 5 days, and shipping is $6...”
Small plugin, serious tools.
All the things that quietly help you sell more, without slowing your store down.
Works without a key
No AI key yet? It still works as a simple chat that collects the buyer's question and contact.
Any language
Replies in the same language your buyer writes in, Spanish, Arabic, and more.
Fits any theme
A light floating chat that fits any WordPress site and stays fast.
Chats stay on your site
Your conversations live in your own database, not ours.
Your own free key
Runs on your free Google key. No middleman, no monthly bill.
GDPR ready
Built-in tools to export or erase a buyer's chat data any time.
Every buyer caught, scored, and sorted.
Every question the chat catches becomes a lead in one simple inbox, marked Hot, Warm, or Cold, so you always know who to reply to first.
A lead is saved every time a buyer asks something, with their question, their city when they mention it, and their contact if they share it. Every lead is scored Hot, Warm, or Cold, so you always know who to call back first.
Chat back with any buyer, right on your store.
You reply to any lead from your dashboard, and the buyer keeps chatting with you in the same chat, with seen ticks. Like having WhatsApp built into your store, with no phone number needed.
Not a mockup. The real plugin.
These are the actual Sellsmith screens inside your WordPress admin. The leads inbox, and the one-minute setup.
The usual way, and a better one.
Thinking of a paid chat tool instead of your form? Here is how the usual ones compare to Sellsmith.
Compared against the common free tiers of these kinds of tools, not specific brands. Sellsmith's AI runs on your own free Google key, which has its own daily limit, and chat text passes to Google to get the answer, like any AI tool.
Live before your tea gets cold.
No code, no developer. Just a few simple settings and your chat is answering buyers.
Start free. Go Pro when you are ready.
The free plugin is free forever and runs on your own free Google key, so there is no monthly bill. Pro adds the tools to catch and close your leads, all in one simple plan.
- AI chat that answers buyers
- Answers your own questions, any language
- Every chat saved as a lead
- WhatsApp handoff
- Works on any theme
- Everything in Free
- Chat back with buyers, with seen ticks
- Hot, Warm, Cold lead scoring
- Hot lead email alerts
14-day money-back guarantee
What store owners ask us.
How is this better than my contact form?
A contact form sends the question to your inbox, then the buyer waits and usually leaves. Sellsmith answers right there on your store, and in message mode you reply inside the same chat while the buyer is still interested. The buyer is never left waiting.
It is free. So where is the catch?
There is no catch. The chat, the leads, and the inbox are free. It runs on your own free Google key, so there is no bill coming to you from us. Pro is a separate paid add-on if you ever want more.
What is this Google key, in plain words?
Think of it like a free pass from Google that lets the chat think. You get it in a couple of clicks, with no card needed, and paste it in once. Google gives you a free amount every day, about 1,000 requests, which is plenty for most small stores. Google will not send you a bill. And if a very busy day ever goes over, the chat just shows your WhatsApp button instead of stopping.
I am not technical. Can I really set this up?
Yes. You install the plugin, paste your free key, answer a few simple questions, and add your WhatsApp number. Most owners are done in about 5 minutes, with no code.
Will it make up answers about my products?
No. It answers from your own products and the store details you set up, like delivery, charges, and returns. If it does not know, it points the buyer to you instead of guessing.
What happens when the free daily limit is reached?
Nothing breaks. The chat shows a WhatsApp button so the buyer can still reach you. You never lose a shopper just because the limit was hit.
Do I need WooCommerce?
Not to start. Even without an AI key the chat works and collects the buyer's question and contact. The product answers switch on once WooCommerce is active.
Is my customer data safe?
Yes. Your chats are stored only in your own site, never on ours. To write each answer, only the buyer's question goes to Google, the same as any AI tool, never your customer list. Sellsmith also includes GDPR export and erase tools, so you can remove a buyer's data any time.
Will it slow my store, and what do I need?
It is a light chat that loads after your page, so your store stays fast. It works on any WordPress site, version 6.0 or newer. WooCommerce is optional, only needed for live product answers.
Up top I told you why I built this: my own slow contact form was quietly costing me sales. Here is what happened next.
Since I put a chat on my store, Sellsmith has answered buyers I would have lost, day and night, and turned quiet visitors into real orders. It saves every chat as a lead and hands the ready ones to your WhatsApp, and it runs on your own free Google key, so it stays free to start.
Put it on your store and see what you have been missing. I think you will wonder how you sold without it.
Put Sellsmith on your store today.
Stop losing buyers who just wanted a quick answer. Give them a chat that replies on the spot, and watch more visitors turn into sales.
Get Sellsmith Pro →14-day money-back guarantee. Try the free version first, with zero risk.