Turn the button on, add something to the basket as a shopper would, and send it. The whole round trip takes a minute.
Go to Quotes, then Settings, then General. Set Quote mode to On for ALL products and save.
Open any product on your storefront. An Add to Quote button now sits next to Add to Cart. Click it.
Go to the Quote Basket page. Set the quantity, fill in the form below the items, and submit.
The quote lands under Quotes with the status Pending. Open it, read what they asked for, then set the status to Accepted or Declined. The customer gets an email either way.
Every request lands here with the customer, what they asked for, the estimated total, and the status.